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FAQ's

How can I get a Malagoli loyalty card?

All you have to do to get a Malagoli loyalty card is to request one by accessing this link.

Is there an age limit for obtaining the Malagoli loyalty card?

Yes, the age limit is 18 years old upon the date of filling in the registration form.

For those who are between 16 and 18 years old, a written approval of an adult - a parent or guardian - is needed.

How can I check the current balance of the loyalty card?

To check the card balance access this link and enter your card number in the special created field.

Does the loyalty card has a validity period?

The loyalty card has unlimited validity. The organizer has the right to decide at any moment the termination or modification of the fidelity program.

The notice on termination of the loyalty program will be shown on malagoli.ro at least 15 days prior to its termination.

As a foreigner, can I get a Malagoli loyalty card?

Yes, but you’ll benefit from the Malagoli loyalty program only if you provide a valid postal address in Romania.

Can the birthday voucher be used to purchase discounted products?

No. The birthday voucher cannot be combined with others offers or discounts.

Does the birthday voucher have a validity period?

The birthday voucher is valid only for a single purchase, at any time during your birth month.

What are the terms and conditions of the Malagoli Gift Cards?

To find out the Malagoli Gift Cards terms and conditions, what they represent and what are their advantages, visit this link.

How can I buy a Malagoli Gift Card?

- Go to the Gift Card section

- Choose the card value, it can be between 100 - 500 RON (local currency)

- Add recipient information (name, email address)

- Fill in your name, along with a personalized message

How do I use a Malagoli Gift Card?

You can use the Malagoli Gift Card online on Malagoli.ro. If you received or purchased a Malagoli Gift Card, you can use it whenever you want.

To use the gift card, visit Malagoli.ro and add items in the cart. The moment you want to complete your order, click the ”Checkout" button.

This step will take you to a window where you can fill in your personal data (delivery method, methods of payment and shipping of the products).

Click the "Have a gift card?" link and enter the gift card code in the specially created field.

How can I check the Malagoli Gift Card balance?

You can check your Malagoli Gift Card balance by clicking this link.

To find out the balance, the due date and the last purchases made with the gift card, enter the card number in the specially created field.

How do I use a promotional code?

The moment you want to complete your order, click "Checkout".

This step will take you to a window where you can fill in your personal data (delivery method, methods of payment and shipping of the products).

Click the “Have a voucher/Promotional code?" link and enter the gift card code in the special created field.

Can I use more than one promotional code per order?

You can only use one promotional code per order. The checkout page does not permit the usage of several promotional code per order.